Plain-English summary. These Terms are an agreement between you and Viral Ventures LLC. By using our website or any of our products, you agree to them. The headlines: be honest, don’t abuse the Services, and remember that AI outputs are tools — not professional advice, not binding quotes, and not a substitute for a qualified human in financial, legal, automotive, or employment decisions. Disputes are governed by Minnesota law and resolved by individual arbitration, with carve-outs for small-claims court and intellectual-property emergencies. Read the rest if you need the precise contours.
SECTION 14 (DISCLAIMERS), SECTION 15 (LIMITATION OF LIABILITY), AND SECTION 20 (DISPUTE RESOLUTION, INCLUDING AN INDIVIDUAL-ARBITRATION CLAUSE AND A CLASS-ACTION WAIVER) AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.
1. Acceptance of these Terms
These Terms of Service (the “Terms”) form a binding agreement between you (“you,” “your”) and Viral Ventures LLC, a Minnesota limited liability company (“Viral Ventures,” “we,” “us,” “our”). By accessing the Site or any Product, by creating an account, or by purchasing a subscription, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Services.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to that organization.
2. Definitions
- “Site” means viral-ventures-llc.com and its subdomains.
- “Product” means each Viral Ventures software product, including Promptomize, ProEstimate AI, Piggly, Interview Ace, and MyAutoWhiz.
- “Services” means the Site, the Products, and any related software, APIs, documentation, and support.
- “User Content” means data, text, photos, audio, video, prompts, files, configurations, and other materials you submit to or generate through the Services.
- “Output” means content generated by an AI model in response to your input through a Product (for example, a Promptomize rewrite, a ProEstimate render and estimate, an Interview Ace score, or a MyAutoWhiz classification).
- “Subscription” means any paid plan you purchase through the Apple App Store, RevenueCat, or another billing channel we authorize.
3. Eligibility
You must be at least 13 years of age (or the age of digital consent in your jurisdiction, such as 16 in parts of the EEA) to use the Services. If you are between 13 and the age of legal majority where you reside, you may use the Services only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.
You may not use the Services if you are barred from doing so under applicable law, or if you are located in a country subject to a comprehensive U.S. embargo or are an individual or entity on a U.S. government denied- or restricted-party list.
4. Accounts and security
Some Products require an account. You agree to provide accurate information, to keep it current, and to keep your credentials confidential. You are responsible for activity that occurs under your account. Notify us promptly at security@viral-ventures-llc.com if you suspect unauthorized access.
For Products distributed through the Apple App Store, your purchase and entitlement are tied to your Apple ID. We do not have access to your Apple credentials and we do not handle your payment instrument.
5. Subscriptions, billing, and refunds
5.1 App Store subscriptions
Subscriptions for our iOS Products (ProEstimate AI, Piggly, Interview Ace, and MyAutoWhiz) are sold through the Apple App Store and processed by Apple. Pricing, currency conversion, taxes, billing, and refunds for these subscriptions are governed by Apple’s terms (the Apple Media Services Terms and Conditions). To cancel, change, or request a refund, manage your subscription in your Apple ID account settings or contact Apple Support.
5.2 Auto-renewal
Subscriptions renew automatically at the end of each billing period at the then-current rate, unless you cancel at least 24 hours before the end of the period. Cancellations take effect at the end of the current period; you retain access until then.
5.3 Promptomize
If we enable a paid Promptomize plan that is sold directly (rather than through Apple), we will provide an order form or online checkout that specifies the price, billing frequency, and renewal terms. Fees are non-refundable except where required by law or where we expressly state otherwise. Taxes are your responsibility unless we state that they are included.
5.4 Free tiers and trials
If we offer a free tier or a free trial, we may apply usage limits, change those limits with reasonable notice, and discontinue free tiers at any time. A free trial converts to a paid subscription at the end of the trial period unless you cancel.
6. Free trials, betas, and previews
Some features may be designated “alpha,” “beta,” “preview,” or “early access” (collectively, “Beta Features”). Beta Features are provided as-is and as-available, may have known and unknown defects, and may be modified or discontinued at any time. Service-level commitments and the warranties (if any) we offer for generally available Products do not apply to Beta Features.
7. Acceptable use
You agree not to use the Services to:
- Violate any applicable law, regulation, court order, or contract.
- Infringe any intellectual property, privacy, publicity, or other rights of another person.
- Upload content that is unlawful, defamatory, harassing, threatening, fraudulent, or sexually explicit involving minors.
- Probe, scan, or test the vulnerability of the Services or breach any security or authentication measure, except in the manner permitted by our security policy at security@viral-ventures-llc.com.
- Interfere with or disrupt the Services, including by automated overuse, denial-of-service, or excessive request volume.
- Reverse engineer, decompile, or disassemble the Services, except to the extent that applicable law expressly permits despite this limitation.
- Use the Services to develop a competing product, train a generative AI model, or build a benchmark or comparative-evaluation product without our prior written consent.
- Scrape or systematically harvest content from the Services, except for accessing public, individual pages by standards-compliant search-engine crawlers that respect
robots.txt. - Misrepresent your affiliation with Viral Ventures or impersonate another person.
- Use the Services in connection with high-risk activities where failure could cause death, serious bodily injury, or significant environmental damage.
8. Your content and license to us
You retain all rights you hold in your User Content. By submitting User Content to the Services, you grant Viral Ventures a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and create derivative works of that User Content solely as needed to operate, secure, and improve the Services and to provide the requested feature to you. The license terminates when you delete the User Content from the Services or close your account, subject to backup-rotation periods and any retention required by law.
You represent and warrant that (a) you own or have the necessary rights to your User Content, (b) your User Content does not violate these Terms or any law, and (c) you have obtained any consent or release necessary from people depicted in photos or recordings you submit (including, where applicable, the consent of any third parties whose voices appear in Interview Ace recordings).
Outputs are licensed to you as described in Section 12.
9. Our intellectual property
The Services, including all software, models, designs, copy, the “Viral Ventures” name and the VV logo, the names “Promptomize,” “ProEstimate AI,” “Piggly,” “Interview Ace,” and “MyAutoWhiz,” and all related trademarks, service marks, and trade dress, are owned by Viral Ventures LLC or its licensors and are protected by intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for their intended purpose.
Nothing in these Terms transfers ownership of any Viral Ventures intellectual property to you. You may share links to public pages on the Site freely. You may not (a) republish substantial portions of our copy or designs, (b) use our brand assets without our prior written permission, (c) use our names or logos in a manner that suggests endorsement or partnership we have not granted, or (d) remove or obscure any proprietary notice in the Services.
10. Feedback
If you send us comments, suggestions, or feedback about the Services (“Feedback”), you grant Viral Ventures a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback for any purpose, without obligation or compensation. Feedback is not considered confidential.
11. Third-party services and content
The Services interoperate with third-party platforms and tools — for example, the Apple App Store, RevenueCat, OpenAI, Google (including the Gemini API), Modal, and Resend. Your use of those third-party services is governed by their own terms and privacy policies. Viral Ventures does not control and is not responsible for third-party services. We will replace or remove a third-party dependency in our reasonable judgment if it is necessary to do so to maintain the Services.
12. AI-generated outputs
Each Product produces Outputs through the application of one or more machine-learning models. You should treat Outputs as drafts to be reviewed, not as finished work product.
- License to Outputs. Subject to these Terms, Viral Ventures assigns to you the rights it has in the specific Output generated for you (to the extent assignable), and you may use the Output for your own internal and external purposes. You acknowledge that, due to the nature of generative models, similar or identical Outputs may be produced for different users; we make no claim of exclusivity in any Output.
- No factual guarantee. Outputs may contain inaccuracies, omissions, or hallucinations. You are responsible for evaluating the accuracy, completeness, and appropriateness of Outputs before relying on them.
- No professional advice. Outputs are not legal, financial, tax, accounting, medical, automotive-safety, or employment advice and are not a substitute for the judgment of a qualified professional.
- Your responsibility. You will not submit content to a Product that you do not have the right to submit, and you will not deploy Outputs in a manner that violates the law or any third-party right. Where the Product is used as part of a workflow that affects another person (for example, a customer-facing chatbot configured through Promptomize), you are responsible for the disclosures, consents, and safeguards required for that use.
13. Product-specific terms
The terms below supplement, and do not replace, the rest of these Terms. Where a product-specific term conflicts with another section of these Terms, the product-specific term controls for that Product.
13.1 Promptomize
Promptomize is a developer tool that produces candidate prompt rewrites and projects an accuracy lift relative to an evaluation set you supply.
- Lift estimates are projections, not guarantees. The lift number reported by Promptomize is a statistical estimate against your evaluation set on the model backend you selected at the time of evaluation. Production behavior may differ for many reasons, including (without limitation) drift in the underlying model, changes to your input distribution, and differences between your evaluation set and your production traffic.
- Validate before deploying. You will independently validate any rewrite produced by Promptomize against your own evaluation harness, regression tests, and policy guardrails before deploying it to end users.
- Your API keys. If you provide third-party API keys (for example, OpenAI, Anthropic, Google), you authorize us to use those keys solely to run the evaluations you initiate. You remain responsible for fees, quotas, and policy compliance with the underlying provider.
- Confidentiality. Workspace content is treated as your business confidential information. We will not use it to train Promptomize or any other model unless you opt in to a separately-described research program.
13.2 ProEstimate AI
ProEstimate AI generates an AI render of a proposed remodel and a line-itemed cost estimate.
- Estimates are not binding quotes. Cost figures are computed approximations based on regional labor and material data. They are not a quote, an offer to perform work, or a guarantee of price, scope, code compliance, permitting requirements, or feasibility. Always confirm scope and price with a licensed contractor before signing a contract or paying for work.
- Renders are illustrative. The AI-generated image depicts a possible direction, not an achievable outcome for your specific room. Real-world results depend on conditions the model cannot see (structural constraints, plumbing and electrical paths, local code requirements, materials availability).
- Photographs. Do not photograph people, license plates, screens displaying personal information, or other content that you do not have the right to submit. Avoid capturing identifiable third-party property, where possible.
- Contractor introductions, where offered, are an introduction only. Viral Ventures is not a party to any contract you may enter with a contractor and does not warrant the work of any contractor.
13.3 Piggly
Piggly is a personal-finance utility for organizing your own spending data on your iPhone.
- Not a financial-services provider. Viral Ventures is not a registered investment adviser, broker-dealer, money-transmitter, lender, tax preparer, or licensed accountant. Piggly does not move money, hold funds, or access your bank accounts. Outputs are informational and are not investment, tax, accounting, or legal advice.
- Recurring-charge detection is a heuristic that flags candidates for your review. It may produce false positives and false negatives.
- Local-first by design. Default-mode data lives on your device. If you enable optional sync, the limited categories described in our Privacy Policy travel through our infrastructure under the protections described there.
- You decide. You are solely responsible for your financial decisions.
13.4 Interview Ace
Interview Ace is a coaching tool for practicing interviews. It is not a recruiting service or an employment service.
- No outcome guarantees. Scores and feedback reflect a per-role rubric and are not a prediction of any specific employer’s hiring decision. Practice with Interview Ace does not guarantee an interview, an offer, or a hire.
- Voice processing. During a live mock, your audio is streamed to the OpenAI Realtime API for synchronous interviewer behavior, transcription, and scoring. We retain a compressed copy of the recording so you can replay sessions and the AI can produce a study plan; you can delete sessions at any time.
- Third-party voices. If your recording includes another person’s voice, you represent that you have obtained any consent required by your jurisdiction for recording that person.
- Coaching content. The questions, rubrics, and study plans are coaching aids and are not legal advice on hiring practices, employment law, or workplace rights.
13.5 MyAutoWhiz
MyAutoWhiz is a vehicle intelligence tool with an audio-diagnostic mode.
- Not a substitute for a mechanic. Audio-diagnostic results are best-guess classifications produced by a machine-learning model. They are not a diagnosis, a guarantee of a specific repair, or a basis for vehicle-safety decisions. Always have suspected issues inspected by a qualified mechanic.
- Safety first. Do not operate a vehicle that you suspect is unsafe. Do not capture audio while driving in a manner that distracts you or violates the law in your jurisdiction.
- No emissions or regulatory diagnosis. MyAutoWhiz does not perform OBD-II readouts, smog tests, recall checks, or any regulated diagnostic procedure. It does not replace any inspection required by law.
- Repair-cost ranges are general references, not quotes. Actual costs vary by region, vehicle, parts availability, and shop labor rates.
14. Disclaimers
EXCEPT WHERE PROHIBITED BY LAW, THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. VIRAL VENTURES DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
WITHOUT LIMITING THE FOREGOING, VIRAL VENTURES DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AI-GENERATED OUTPUTS MAY BE INACCURATE, AND VIRAL VENTURES DOES NOT WARRANT THE FACTUAL CORRECTNESS OF ANY OUTPUT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY NON-WAIVABLE RIGHTS YOU MAY HAVE UNDER APPLICABLE CONSUMER LAW.
15. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- VIRAL VENTURES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF VIRAL VENTURES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- THE TOTAL CUMULATIVE LIABILITY OF VIRAL VENTURES AND ITS AFFILIATES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID TO VIRAL VENTURES FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT THAT GAVE RISE TO THE LIABILITY.
The limitations in this section apply to claims of every kind, whether in contract, tort (including negligence), strict liability, or any other theory. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law. The limitations in this section do not apply to liability that cannot be limited under applicable law (including, where applicable, fraud, intentional misconduct, gross negligence, or death or personal injury caused by negligence).
16. Indemnification
You agree to indemnify, defend, and hold harmless Viral Ventures and its affiliates, officers, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services in violation of these Terms or applicable law, (b) your User Content, (c) your violation of any third-party right (including intellectual-property, privacy, or publicity rights), or (d) your use of an Output in a manner inconsistent with Section 12. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.
17. Term and termination
These Terms remain in effect while you use the Services. You may stop using the Services at any time. We may suspend or terminate your access immediately and without notice if (a) you breach these Terms, (b) we are required to do so by law, (c) we discontinue the Services or a Product, or (d) we determine in good faith that continued provision creates a security, legal, or operational risk to us or to other users.
Upon termination, your license to the Services ends and Viral Ventures may delete your account and User Content as described in our Privacy Policy. Sections that by their nature should survive termination — including Sections 8–9, 12, 14–16, 18–20, and 23 — will survive.
18. Governing law
These Terms and any dispute arising from them are governed by the laws of the State of Minnesota, USA, and the federal laws of the United States applicable therein, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
19. Dispute resolution
19.1 Informal resolution first
Before filing any formal action, you and Viral Ventures will try in good faith to resolve any dispute by sending a written notice to the other party (to legal@viral-ventures-llc.com for Viral Ventures) describing the claim and requested relief. The parties will attempt to resolve the matter informally for at least sixty (60) days from receipt of the notice.
19.2 Binding individual arbitration
If the parties cannot resolve a dispute informally, the dispute will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules (or, for claims of $250,000 or less, the JAMS Streamlined Arbitration Rules; for larger claims, the JAMS Comprehensive Arbitration Rules). The arbitration will be seated in Minneapolis, Minnesota, and conducted in English by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this provision.
19.3 Class-action waiver
YOU AND VIRAL VENTURES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of multiple individuals or preside over any form of representative or class proceeding. If this waiver is found to be unenforceable, the entirety of Section 19 is null and void.
19.4 Carve-outs
Notwithstanding the foregoing, either party may (a) bring an individual claim in small-claims court for disputes within that court’s jurisdiction, and (b) seek injunctive or equitable relief from a court of competent jurisdiction to protect intellectual-property rights or to prevent unauthorized access to or use of the Services.
19.5 Opt-out (30 days)
You may opt out of Sections 19.2 and 19.3 by sending a written notice to legal@viral-ventures-llc.com within thirty (30) days of first accepting these Terms. The notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.
20. Export controls and sanctions
You agree to comply with all applicable export-control and sanctions laws, including those of the United States. You represent that you are not located in, ordinarily resident in, or organized under the laws of a country subject to a comprehensive U.S. embargo, and that you are not on a U.S. government denied- or restricted-party list. You will not export, re-export, or transfer the Services in violation of any applicable law.
21. Copyright complaints (DMCA)
We respond to clear notices of alleged copyright infringement. If you believe content on the Services infringes your copyright, please send a notice to our designated agent that contains the elements required by 17 U.S.C. § 512(c)(3):
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
- A description of the copyrighted work claimed to have been infringed.
- A description of where the allegedly infringing material is located on the Services, with enough detail for us to find it.
- Your address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.
Send notices to:
DMCA Agent — Viral Ventures LLC
Minneapolis, Minnesota, USA
Email: dmca@viral-ventures-llc.com
We may, at our discretion, terminate the accounts of users who are repeat infringers. If you believe content was removed in error, you may submit a counter-notice with the elements required by 17 U.S.C. § 512(g)(3).
22. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of the page reflects the most recent change. Material changes will be communicated by a banner on the Site for at least thirty (30) days and, where we have your email address, by email. Your continued use of the Services after the effective date of the change constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
23. General
- Entire agreement. These Terms, the Privacy Policy, and any order form or product-specific addendum we sign with you constitute the entire agreement between you and Viral Ventures with respect to the Services and supersede any prior agreements on that subject.
- Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
- No waiver. Our failure to enforce a provision is not a waiver of that provision or any other.
- Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
- Independent contractors. The parties are independent contractors. These Terms do not create any agency, partnership, joint venture, or employment relationship.
- Force majeure. Neither party is liable for failure to perform due to causes beyond its reasonable control, including acts of God, war, terrorism, civil disturbance, government action, labor disputes, or failure of utility services or third-party providers.
- Notices. Notices to Viral Ventures must be sent to legal@viral-ventures-llc.com. We may give notice to you by email to the address associated with your account or by posting on the Site.
- Headings. Headings are for convenience only and do not affect the interpretation of these Terms.
24. Contact
For questions about these Terms:
Viral Ventures LLC
Minneapolis, Minnesota, USA
Legal: legal@viral-ventures-llc.com
Privacy: privacy@viral-ventures-llc.com
Security: security@viral-ventures-llc.com
General: hello@viral-ventures-llc.com